Tv provider not listed and app force closes

My tv provider (time warner/ spectrum) is not listed. Charter spectrum is listed but they are not the same so I am unable to log in. This really limits what my daughter is able to watch. In addition, ever since the recent update the app force closes immensely upon opening therefore it is currently not able to be used at all!

ErinJ1230 about Disney Junior - TV & Games, v5.6.0